Skip to content
Guides

A hosted store platform or a custom build?

Decision guide · 7 min read · Updated September 15, 2026

Short answer

Which platform should I choose for e-commerce?

The decision is made on two numbers rather than a feature list: your monthly order volume and the platform's commission rate. At low volume a hosted platform is almost always right — setup is fast and fixed cost is low. As volume grows, commission overtakes subscription and the twelve-month total for a custom build moves ahead. If the catalogue is non-standard, that crossover arrives earlier.

Key takeaways

  • The comparison is on twelve-month total cost, not features: subscription plus commission plus transaction fees.
  • The real limit of a hosted platform is not its look but its data model: on catalogues with non-standard variants, size tables or bundles, the flexibility runs out quickly.
  • Being able to export feeds to marketplaces and ad channels is as important a criterion as the admin interface.
  • In a custom build the risk is not technology but continuity of maintenance; a widely used framework and a transferable repository close most of it.
  • Whichever you choose, the product data structure — GTIN, variants, stock and markup — is part of the build; correcting it later costs twice as much.

Where is the crossover?

A hosted platform's cost has two parts: a fixed subscription and a commission tied to sales. At low order volume the commission is a small number and the hosted route is cheaper without argument. As volume grows, commission rises linearly while the cost of a custom build stays largely fixed — and the point where the two lines cross is where the platform decision belongs.

Which one, when

  • A store just starting out

    Hosted platform
    Strong
    Custom build
    Early and unnecessary
  • Standard product, standard variants

    Hosted platform
    Strong
    Custom build
    Makes no difference
  • Size tables, bundles, personalisation

    Hosted platform
    Limited
    Custom build
    Strong
  • High order volume

    Hosted platform
    Commission grows
    Custom build
    Strong
  • Deep integration with enterprise systems

    Hosted platform
    Dependent on apps
    Custom build
    Strong
  • Small team, limited technical capacity

    Hosted platform
    Strong
    Custom build
    Maintenance risk

Where is the real limit of a hosted platform?

The limit is not in the design but in the data model. Standard variants like colour and size work on every platform; once made-to-measure products, bundles, per-product shipping rules and personalisation options enter, the hosted platform starts being extended app on app. At that point both cost and fragility rise.

Frequently asked

Can you migrate later?

Yes, and the cost depends on how disciplined the product data is. A catalogue with its fields properly filled moves as a data export; a catalogue whose descriptions carry embedded markup has to be cleaned product by product. Preserving the address structure and preparing a 301 table are inseparable parts of the move.

Why does exporting a marketplace feed matter?

Because the store does not stay the only sales channel. Sending the same product data to marketplaces and ad channels with the right fields is the platform requirement people notice latest. On a platform that cannot produce feeds, the catalogue gets re-entered by hand for every channel — and as you grow, that becomes a full-time job.

Sources

  1. 01Merchant listing (Product) structured dataGoogle Search Central, 2026
  2. 02Product variant (ProductGroup) structured dataGoogle Search Central, 2026
  3. 03Product data specification (GTIN, brand, availability)Google Merchant Center, 2026

Queries this page answers

  • hosted ecommerce platform vs custom
  • which ecommerce platform
  • ecommerce platform comparison

Let's talk about your project.

A new brand, a website that needs rebuilding, or visibility in search — tell us where you want to start and we will map the route with you.