Short answer
What should you check in a software or agency contract?
Six clauses are what make an agency contract protective: transfer of intellectual property, account ownership, an out-of-scope list, an acceptance test, maintenance and response times, and exit and handover. None of them gets read while things go well; all of them take effect when they do not. The most protective single clause is the enumeration of what is out of scope, not what is in it.
Key takeaways
- Enumerating what is out of scope protects you more than enumerating what is in it; almost every dispute comes from work missing off that list.
- "Design will be delivered" is not enough; the phrase to look for is transfer of the source design files in editable format.
- A contract with no account-ownership clause turns the domain and the advertising history into bargaining chips when the relationship ends.
- Without a written acceptance test, "done" means different things to each side and the final instalment stays open to argument indefinitely.
- An exit clause turns parting from a crisis into a procedure: notice period, the list of what transfers, and the final payment tied to that transfer.
Six clauses and what each protects
What to look for in the contract
Intellectual property
- The phrase to find
- Source files and code transfer on delivery
- What happens without it
- Changing agency means having it built again
Account ownership
- The phrase to find
- All accounts under the client's company
- What happens without it
- Domain and ad history become bargaining chips
Out of scope
- The phrase to find
- The following are not included: … (list)
- What happens without it
- Every job that surfaces later is a new quote
Acceptance test
- The phrase to find
- Delivered tested on these devices and browsers
- What happens without it
- "Done" means different things to each side
Maintenance and response
- The phrase to find
- Free support for X days, response within Y hours
- What happens without it
- Every fix becomes a fresh negotiation
Exit and handover
- The phrase to find
- Notice period and the list of what transfers
- What happens without it
- Parting turns into a crisis
| Clause | The phrase to find | What happens without it |
|---|---|---|
| Intellectual property | Source files and code transfer on delivery | Changing agency means having it built again |
| Account ownership | All accounts under the client's company | Domain and ad history become bargaining chips |
| Out of scope | The following are not included: … (list) | Every job that surfaces later is a new quote |
| Acceptance test | Delivered tested on these devices and browsers | "Done" means different things to each side |
| Maintenance and response | Free support for X days, response within Y hours | Every fix becomes a fresh negotiation |
| Exit and handover | Notice period and the list of what transfers | Parting turns into a crisis |
This guide proposes no contract wording and gives no legal advice; it describes which clauses should be present. For the texts themselves, work with a lawyer — and when these clauses are discussed while things are going well, none of them causes an argument.
How should the payment schedule work?
Tying payment to deliverables rather than dates protects both sides: scope sign-off, design sign-off, end of development, launch. Date-based payment runs identically regardless of who caused a delay and produces arguments on projects waiting for content. Leaving the last instalment until after launch and handover is what makes delivery genuinely complete.
Frequently asked
What if the agency insists on its own contract?
- That is normal and not a problem; the problem is if the six clauses are missing from it. Offering the missing clauses as an addendum to an agency's own contract is a common and accepted route. If an agency refuses to add the account-ownership or IP-transfer clause, that refusal is itself the information you were looking for.
What is the difference between transferring IP and granting a licence?
- In a transfer the right becomes yours; in a licence it stays with the agency and you are granted use under stated conditions. The difference shows up at trademark registration, when you want another agency to build on the work, and at a sale of the company. On logo and identity work, having the transfer in writing matters particularly.
Sources
- 01Marka — başvuru, sınıflandırma ve işlem ücretleri — TÜRKPATENT, 2026
Queries this page answers
- agency contract clauses
- software contract checklist
- web design contract terms